đ Do You Know Your Cost to Serve? đ
Sadly, most organisations donât. Why is that?
If youâve worked in Supply Chain for a while, youâll know the importance of understanding your âCost to Serveâ. It allows you to identify potentially loss-making customers and products, so that you can adapt policies and behaviours to create more profit certainty. Itâs not about deleting products from the range or âsackingâ customers.
Cost to Serve is probably one of the most effective types of review or analysis you can do!
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