🙄 Do You Know Your Cost to Serve? 🙄
Sadly, most organisations don’t. Why is that?
If you’ve worked in Supply Chain for a while, you’ll know the importance of understanding your ‘Cost to Serve’. It allows you to identify potentially loss-making customers and products, so that you can adapt policies and behaviours to create more profit certainty. It’s not about deleting products from the range or 'sacking’ customers.
Cost to Serve is probably one of the most effective types of review or analysis you can do!
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