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Zara have decided to charge customers in the UK £1.95 to return clothes, following similar moves by the likes of Next.
In what appears to be a growing trend, retailers are having to decide between appeasing customers and limiting their last mile costs.
How can they strike the last balance?
Marek Różycki of Last Mile Experts offers his analysis.

As Zara charges for online returns, will more retailers follow suit to limit last mile costs?

The global logistics industry is the backbone of international trade, ensuring the seamless movement of goods across borders. An essential cog in this intricate machine is the trucking sector, which is responsible for transporting goods efficiently and reliably. Recognising the critical role of skilled truck drivers, Novalife, a leading <a href="https://novalifeglobalrecruiters.com/" target="_blank" rel="nofollow noopener">truck driver recruitment</a> company, commenced a groundbreaking partnership with the Logistics Sector Skill Council (LSC). This collaboration aims to address the growing demand for skilled truck drivers and elevate the standards of the <a href="https://novalifeglobalrecruiters.com/" target="_blank" rel="nofollow noopener">international logistics industry.</a>