According to Dachser, consumers are becoming increasingly demanding in terms of their shopping experience, wanting to be able to shop anytime, anywhere and choose the place and time of delivery.
In response to this competitive landscape, retailers need to effectively manage the distribution of products across all sales channels, whether in-store or online via computer or smartphone.
Alexander Tonn, COO Road Logistics at Dachser, emphasises the importance of meeting consumer delivery expectations for retailers and manufacturers. He highlights the need for logistics partners to adapt their services and processes within the network and offer simpler and faster solutions as part of the growth strategy for Dachser’s European general merchandise network.
The 'targo on-site’ fix service allows consumers to agree on a fixed delivery date with the retailer, enabling them to receive orders at a time that suits them, such as after a planned holiday or a day off. According to the company, this flexibility is well received by consumers and benefits the logistics provider by reducing storage time and streamlining scheduling processes.
Dachser’s 'targo on-site’ fix service is aimed at corporate customers with both B2B and B2C activities. For B2C shipments throughout Europe, the logistics provider offers clearly defined services and quality standards, ensuring fast delivery times through its groupage network. Delivery options range from 'free to door’ to direct delivery to the point of use, providing customers with flexible and reliable delivery solutions.