Since its establishment in 2016, TNDM has grown its fleet to 700 trucks. The company offers transport services for carriers specializing in round-trip deliveries across the EU, the UK, and Scandinavia.
Central to the TNDM ‘s strategy, says the logistics operator, is a renewed focus on client-centric operations, something that’s sparked the creation of dedicated client teams consisting of Key Account Managers and Transport Managers.
A newly established Operational Excellence Department will also oversee a “broad-scale implementation of best practices” tasked with optimising productivity and service delivery.
“TNDM Trucking is entering a new phase of its journey, with important updates that will shape the organization’s future. The goal of the upcoming changes is to strengthen TDNM’s business model, elevate client satisfaction, increase efficiency, and foster the growth and success of our colleagues,” explains CEO Andrius Ivašauskas.
Ivašauskas added:
“With the implementation of a flatter structure, we’ll benefit from the greater and more effective involvement of managers in their team’s daily activities. By actively participating in their team’s daily activities, managers gain a better understanding of challenges and areas for improvement. This promotes timely decision-making, shorter communication chains, and encourages empowerment, delegation, and accountability.”
TNDM also says it will boost its staff training, and introduce the Spedition business model to “boost business volumes and develop a sustainable, profitable operation”.
Finally, TNDM Trucking states its intention to focus on the following:
- Increasing the available fleet capacity
- Optimization of structural changes, changes in operational models, and sales strategy
- Lay foundations for employee competence development
- Process digitalization and optimization