Paris-based Tousfacteurs, a last-mile delivery start-up, was founded in 2015. The company specialises in developing digital and sustainable solutions to support its e-commerce offering.
In its statement covering the deal, GLS said the acquisition of Tousfacteurs would enable it to “further optimise the last mile customer experience and strengthen its sustainable delivery services.”
GLS has cooperated with Tousfacteurs since 2019 on sustainable last-mile bike deliveries in Paris. The partnership also extended to GLS implementing Tousfacteurs’ digital solutions such as its proprietary Track & Engage service, which offers receivers a fully digitalised visual delivery experience.
GLS says it will now further scale up Tousfacteur’s services to provide its customers with a sustainable and digital last-mile delivery experience. Moreover, GLS has confirmed that Tousfacteurs will continue to serve its existing clients under the leadership of the two founders, Benjamin Levine and Youssef Tagemouati.
Commenting on the announcement, Nicolas Robert, MD GLS France, said:
“With the acquisition of Tousfacteurs, we will further strengthen our digital and sustainable capabilities. Tousfacteurs will give us fast access to great innovative solutions, allowing us to further improve one of our main aspirations: customer experience.”
In a joint statement, Benjamin Levine and Youssef Tagemouati, the two co-founders of Tousfacteurs, added:
“We are very excited to open this new chapter in our journey. We now have access to GLS’ large international network and will be able to scale much faster, while keeping our DNA from day one: developing innovative, sustainable and efficient solutions for carriers and their customers.”
Photo: Guillaume Vachey from Chalon sur Saone, France, CC0, via Wikimedia Commons
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