The new agreement, based at Dublin Airport Business Park, will allow Hilti to benefit from strong air and road links. To support Hilti’s business growth, DHL will increase warehouse efficiency in line with newly developed, ambitious KPIs aimed at improving customer experience and reducing lead times.
Ahead of the contract commencing, DHL’s staff underwent additional health and safety training to equip and qualify them to handle dangerous goods within Hilti’s portfolio.
Damien Schmutz, General Manager, Hilti Ireland said:
“It has been a very busy period in the lead up to launching our partnership with DHL and we would like to thank both teams for their hard work and commitment. The complete DHL offering, from warehousing to transport, will support us in delivering an efficient and reliable service to our customers, meeting our business needs and coping effectively with changes in demand.”
Brian Murray, Commercial & Same Day Director, DHL Express added:
“The Hilti partnership brings together all the advantages of working with the DHL Group. The DHL Express division will provide exceptional market-leading Express delivery service, reinforced by the industry’s largest local service support team. Additionally, Hilti gains access to innovative transport solutions from DHL’s Same Day Services for specialized deliveries beyond the Express option. We look forward to working closely with Hilti and our sister company DHL Supply Chain on this new partnership”.