Photo: Smirkybec, CC BY-SA 3.0, via Wikimedia Commons (image cropped)

Last Mile Brief 17/01/2023: Parcel Motel to cease operations in Ireland

In today's Last Mile Brief, we've news of a parcel locker service ending in Ireland, Amazon launching a new service in India, and a new FedEx scheme for returns coming next year.

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Today’s headline story: Parcel Motel to cease operations in Ireland

UPS-owned parcel locker service Parcel Motel has told its users that its service in Ireland will cease operations at the end of this month.

In a statement issued to users on Friday, Parcel Motel said:

“We are writing to inform you of a change that will impact all your Parcel Motel activities. Please be informed that as of January 31st the Parcel Motel services and brand will cease to exist. We are closing all Parcel Motel operations and you can no longer use the lockers for pick-up or deliveries after this date.”

The announcement comes just under 5 years since UPS acquired Parcel Motel.

As explained in the press release that accompanied the announcement of that acquisition, Parcel Motel’s service worked by offering users a ‘virtual address’ at a parcel locker that allowed online shoppers to pick up their goods at their own convenience. The service was described as being similar to UPS’ Access Point lockers.

Much like OohPod, which is run by John Tuohy, the former owner of Parcel Motel by Nightline, Parcel Motel’s model saw customers subscribe or pay a one-off fee for access to a locker. This differs to AnPost, whose lockers can be selected as a desired delivery location without any additional charge.

It isn’t known what will happen to Parcel Motel’s lockers, nor is the picture clear regarding the scale of job losses, reports the Irish Times.


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Photo: Smirkybec, CC BY-SA 3.0, via Wikimedia Commons (image cropped)