Photo by Marques Thomas on Unsplash

Last Mile Brief 02/01/2023: cost-conscious consumers favouring pickup over home delivery

Welcome to the first ever Your Last Mile Brief daily news update! Catch up with all the latest industry news and views while you enjoy a coffee. Today's summary covers reports of changing consumer habits in the US, while there's also the latest on the issues at the Royal Mail, as well as news on Evri, Amazon, FedEx, Instacart and others.

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Headline of the day: cost-conscious consumers snubbing home delivery in favour of pickup options

US-based users of food-delivery apps are changing their ordering habits amid economic concerns and the cost of living crisis, reports the Wall Street Journal.

Although consumers appear to be spending more on apps like Uber Eats and Doordash, analysts believe growth is slowing as people become more wary of their expenditure.

Last Month, DoorDash Chief Financial Officer Prabir Adarkar was quoted as saying that users are adjusting their behaviour by switching to pickup options and ordering fewer dishes.

Wendy’s Co. Chief Executive Todd Penegor is also on record as saying more consumers are “grabbing their food and bringing it back home”.

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Photo by Marques Thomas on Unsplash