Procurement and sourcing teams worldwide underwent positive professional growth, essential for the recovery and likely future SC disruptions. Leaders have to redesign Procurement, contracts, vendor performance, warehouse management, Logistics, and other SC functions for the future.
Communication and Collaboration Tools
Restructuring internal collaboration can help organisations enhance productivity whilst saving money; they can better external communications to reinforce supplier relationships and diminish SC risks.
When employees interact with Procurement technology, they enjoy uncomplicated buying experiences.
Companies can promote a customer-centric Procurement approach that provides a seamless purchasing experience. How to do this:
· Identify those suppliers who put forward exceptional multiparty chances to generate and hold significant value.
· Align strategies to define mutual purposes and develop a compelling business benefit for all parties.
· Implement a structural line of attack to outline the vision, pace and target for joint projects and evaluate value performance.
· Define value-sharing procedure and line up cross-functional teams’ incentives accordingly.
· Allocate the appropriate resources investments to the needed infrastructure that support your project.
· Build up a governances model aiming at performance, implementing the following, and fastening suppliers’ collaboration into central operational procedures.
· Foster a culture based on pro-active transparency, consistent communication and knowledge sharing to strengthen long-lasting partnerships.
· Invest in building first-class business competencies that guarantee long-run sustainability.
Facilitating self-service portals
Self-service comes with digital transformation benefits, which expands the user’s capability to all participants and fast tracks specific business processes to eradicate dependencies on other teams. A self-service approach is all participants win-win situation and a Procurement arising tendency.
The supplier’s relationship is fundamental in Procurement. Technology allows suppliers to understand more of your process, providing them more chances to self-serve and gaining access to real-time data. Furthermore, suppliers will be prepared to assimilate their business to your requirements, becoming more open and significant.
The creation of a seamless supplier’s portal impacts any global financial organisation. Suppliers can use onboarding, self-service, reporting, lower cost and risk prevention, and improve insights that benefit future contract negotiations. Several organisations implement e-invoicing skills to receive structured billing data from suppliers and route the information directly into their ERP without errors.
AI and Data Analytics
Automation through AI and other technologies can lessen the impact of COVID-19. Artificial Intelligence is a computer-controlled system that learns and adjusts its behaviours with minor human participation. AI is used in almost 90% of companies, with Procurement applications going from contract management automated payments to spend analytics and supplier’s information management.
AI gives solutions, avoid time-consuming responsibilities and delivers perceptions founded on large, complex data sets. Today, most CPOs deploy AI-based analytics to determine opportunities for bottom-line impact, going from management reporting to process improvement.
Adopting Mobility Technology
Almost 50% of organisations intend to invest seriously in mobile technologies to strengthen Procurement performance. Prevalent usage of mobile devices, such as smartphones or tablets, plays a core part in our lives and is a vital tool for Procurement leaders who often spend much time away from their desks.
Chief Procurement leaders are investing heavily in solutions to support their functions. Near 50% of organisations invest in cloud-based computing to support Procurement activities. However, more than 60% feel their teams lack the skills needed to deliver their Procurement strategy.
Software as a Service (SaaS) and Cloud computing products reinforce many organisation operations, and Procurement is no different. As a result, organisations might leverage the mentioned model to get into the latest Procurement automation solution with no cost, team and resource expenses that go along with traditional software systems.
Organisations can move up operations with many subscription-based models with the best possible solutions that grant numerous advantages. Cloud technology allows companies to reduce direct investing, cut operating costs, and boost real-time data sharing. Consequently, with no trouble, companies can now integrate edge technologies into their current digital panorama to move their organisation processes forwards more powerfully, with the diminished total cost of ownership, thus improving their overall financials.
Final thoughts: the world panorama is rapidly changing; it is pressuring Procurement leaders to provide simple, sensitive and friendly solutions to purchasing and delivering goods and services throughout the business whilst developing a long-lasting relationship. Data and AI technology will empower companies during the entire process, allowing us to find innovative value sources.
Is your CPO taking the best steps to cope with the rapid changes in Procurement responsibilities?
Dave Food