Isa Kahraman (photo for illustrative purposes only)

UK needs single reference point for truck parking and driver welfare

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Fleet management specialist FleetCheck has called for a comprehensive UK information source covering truck parking and driver welfare facilities, arguing that operators still lack a single reliable place to check what drivers can expect before they stop.

The company says drivers and transport managers often rely on conversations, WhatsApp groups and other informal channels to find out whether a planned stopping point has suitable parking, food, toilets and other facilities.

Callum Haymon-Collins, chief operating officer at FleetCheck, said operators devote considerable attention to ensuring drivers take legally required breaks but often have much less information about the quality of the places where those breaks are taken.

“In order to meet driver hours responsibilities, a driver may stop at a planned location only to find that parking up is difficult, hot food service stopped an hour previously and the toilets are unclean,” he said.

“Having more information about rest facilities would mean operators can plan better quality breaks.”

FleetCheck argues that better information could also form part of operators’ efforts to improve working conditions and retain drivers. Planning stops at locations with better amenities, it says, could demonstrate that employers are considering welfare beyond simply complying with drivers’ hours rules.

Commercial services already provide some of this information. SNAP’s intruck app, for example, lists thousands of truck stops across Europe and allows users to check facilities, opening hours and security features, while some locations also offer parking availability and pre-booking. However, FleetCheck is calling for a broader central reference point covering the UK market.

The proposal comes as the government is also taking a closer look at truck parking provision.

In March, the Department for Transport said it was carrying out a new national survey of lorry parking, due to provide an updated baseline on secure parking capacity and driver welfare provision. The previous national survey was carried out in 2022. The government said at the time that it had no plans for a separate national HGV parking and welfare strategy.

England’s new National Planning Policy Framework, published on 17 August, has meanwhile strengthened the treatment of roadside facilities within planning policy. The framework follows proposals aimed at ensuring new or expanded roadside facilities address evidenced needs including driver welfare and shortages of overnight lorry parking.

FleetCheck suggested that an established transport industry publisher could potentially operate the proposed platform, using its existing industry reach and website infrastructure while generating revenue from advertising.

The call follows renewed attention to truck-stop standards in the UK. Earlier this month, Logistics UK named Ashford International Truckstop its Truck Stop of the Year 2026 following more than 200 driver nominations.

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