The UK e-commerce sector is projected to reach a turnover of £176 billion by 2029, making it the largest in Europe. To support this growth, the new hub integrates advanced automation and a 48-door cross-dock facility, as well as secure bonded storage and customs services to facilitate international trade.
Business Minister Justin Madders attended the opening and praised the investment, stating,
“The West Midlands is a powerhouse for investment, and this state-of-the-art hub in Coventry will not only create hundreds of local jobs but give a major boost to our logistics sector and speed up delivery times for consumers.”
Pablo Ciano, CEO of DHL eCommerce, highlighted the significance of the expansion, adding,
“With our latest addition to our network, we are significantly expanding our processing and sorting capacity, ensuring we are perfectly equipped to address our customers’ needs and support their business growth.”
The hub also places a strong emphasis on sustainability and has achieved a BREEAM ‘Excellent’ rating. Environmental features include 7,000m² of solar panels, LED lighting, and landscaping to protect biodiversity. Additionally, 120 electric vehicle charging points have been installed to support the transition to greener logistics.
Stuart Hill, CEO of DHL eCommerce UK, described the investment as a commitment to innovation and sustainable growth.
“By increasing our capacity with a state-of-the-art operation, we’re creating long-term jobs, growth opportunities for our customers and a blueprint for more sustainable logistics,” he said.
The Coventry hub represents a significant step in DHL eCommerce’s strategy to expand its market share while reinforcing the UK’s position as a leading e-commerce hub in Europe.