eBay UK offers fulfillment services to its sellers for the first time

The online auction site and marketplace says the move is a response to the huge spike in demand for ecommerce and home deliveries amid the pandemic.

Thanks to eBay’s partnership with international logistics business Orange Connex, sellers will have the possibility to despatch goods for next-day delivery. In order to achieve this, dedicated fulfilment centres in Birmingham and Leicester will be used to store, pack and deliver items.

In addition, deliveries can fully tracked and with late cut-off times for buyers.

According to eBay UK, the number of new small businesses joining its platform has grown by 237% since the beginning of the pandemic.

eBay UK general manager Murray Lambell says the new service will help sellers manage their inventory challenges:

“We know that managing space and storage for inventory can be one of the biggest pain points for our sellers, while an increasingly competitive retail environment means that consumers expect faster and more transparent delivery times. eBay fulfilment by Orange Connex sets out to address these, offering more capacity to grow and a simpler, more cost-efficient process so that sellers can offer more flexible delivery options..”

Meanwhile, Gerry Power, country head at Orange Connex Global UK, says their end-to-end fulfilment process will offer sellers improved visibility and control throughout the supply chain:

“Orange Connex are delighted to be working with eBay on the launch of the new UK fulfilment service, harnessing the value of our combined experience to help many of their small business customers scale and succeed. As online demand has surged this year, we’re excited to be helping these businesses keep up with higher volumes of orders. This end-to-end fulfilment process will offer sellers improved visibility and control throughout the supply chain, while the end shopper can enjoy a more enhanced delivery.”

Image by Kevin Phillips from Pixabay