The company said the lockers are now available across supermarkets, retail parks, transport hubs and residential areas, giving consumers round-the-clock access to parcel collection and returns.
The milestone comes as InPost argues that the traditional home delivery model is under growing pressure. Citing research carried out by Yonder Data Service in January 2026, the company said one in three parcels fails on the first delivery attempt, while 40% of consumers miss at least one delivery every month.
InPost said the issue is not simply an operational failure by carriers, but the result of a checkout model in which shoppers have broad choice over payment but much less control over delivery.
Lockers move further into the mainstream
According to InPost’s research, 58% of consumers now say parcel lockers are a better option than home or workplace delivery, while two in five UK adults already use them.
The company also said lockers are creating additional value for retailers. InPost cited separate February 2026 research showing that 78% of consumers make a purchase when visiting a locker, spending an average of £22.90.
Paul Selvey, Network Director at InPost UK, said reaching 15,000 lockers “reflects a bigger shift in how delivery is expected to work”.
“For years, delivery has been designed around cost and convenience at checkout, not around what actually works for the people receiving parcels,” Selvey said. “That’s why failure rates are so high, because the system was never built around the end user.”
He added that when consumers are given more delivery choice, “behaviour changes fast”.
“More control, more certainty, delivery that fits around how people actually live. That’s what out-of-home enables and why it’s no longer a niche preference. It’s becoming the expectation,” Selvey said.
UK expansion follows wider European growth
InPost’s UK network is part of a wider European out-of-home delivery platform. As of Q1 2026, the company said it had almost 95,000 out-of-home points across nine countries: the UK, France, Poland, Italy, Spain, Portugal, Belgium, Luxembourg and the Netherlands.
That network includes almost 65,000 automated parcel machines and more than 30,000 PUDO points.
InPost handled nearly 1.4 billion parcels in 2025, a 25% year-on-year increase. The company also provides courier and fulfilment services to e-commerce sellers and works with around 100,000 e-tailers.
The UK has become one of InPost’s key growth markets following its acquisition of Yodel. InPost’s Q1 2026 results showed revenue in the UK and Ireland segment rising by 120.9% year-on-year to PLN 947.7 million — approx £192 million — while UK parcel revenue more than tripled to PLN 738.4 million — approx £150 million.
