Last Mile Brief 17/07/2023: Quadient reaches 1,000 parcel locker milestone in France
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Quadient has announced that it has surpassed the 1,000 mark of automated parcel lockers in France. The company says it has achieved the milestone thanks to collaboration with partners like pick-up point operator Relais Colis and sports retailer Decathlon.
In France, Quadient’s lockers are available in Decathlon stores for their Click & Collect offer, but also in Carrefour retail stores, shopping malls, train stations and other public areas.
Quadient adds that in the near future, the lockers will be available for returns and second-hand parcel depots.
The company also aims to accelerate the roll-out of its open network in France in the coming months.
Worldwide, Quadient has 18,500 units at its disposal.
Commenting on the news, Benoit Berson, Chief Solution Officer for Parcel Locker Solutions at Quadient, said:
“This achievement is a major milestone, thanks to the support from our strategic partners. As we continue to roll out a vast open and shared parcel locker network in France, we’re actively preparing to welcome even more new partners.”
Berson added:
“We are observing a number of players deploying their own locker network, creating a multiplication of urban storage units to the detriment of public space. Besides being unsustainable in the long term, this solution is not thought through from a customer experience point of view. We have designed our network of universal lockers to fit into the urban environment, offering an open solution shared between the various players in transportation, local retail, and service companies. It is the only solution capable of combining the last mile and first mile in a way that is truly service-oriented, eco-friendly and rational over the long term.”
Christophe Cornilleau, General Manager of Relais Colis, also commented as follows:
“We are delighted to celebrate this remarkable achievement with Quadient. A long-standing partner for parcel lockers, we are proud to have been by their side from the first installation to this thousandth unit, contributing to the development of their network in France, notably through our partnership with Carrefour. This important milestone demonstrates our shared commitment to offering consumers an ever more convenient and efficient parcel delivery experience. Aware of the climate challenges our industry faces, we will continue to strengthen our collaboration with Quadient, so that together we can meet the market’s growing expectations in terms of customer satisfaction and responsible delivery.”