Last Mile Brief 15/11: Amazon begins deliveries to more than 170 POST pick-up points in Luxembourg
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Customers can have orders delivered to Amazon PackUp stations (parcel lockers) and service counters nationwide through a new partnership with POST Luxembourg.
This includes PackUp stations, or lockers, as well as staffed service counters strategically located throughout the country.
The service is available to customers who shop on Amazon.de.
During checkout, customers can simply select the pick-up location that is most convenient, using the map or entering the address. Previously, customers had to register separately with POST in order to enter a PackUp location as their delivery address.
Customers who do not collect their package within 7 days after delivery will have their parcel sent to the post office, where it is held for another seven days before being returned to Amazon.
“We are delighted to provide an even better shopping and delivery experience for customers in Luxembourg – one that is more convenient, more flexible, and more secure,” said Antoine Dreyfus, Director of Worldwide Pickup & Returns at Amazon, at a ceremony to mark the launch. “Whether they live in the heart of the city or in the countryside, I hope customers will take advantage of these pick-up locations to explore the vast assortment of items we offer on our German store, particularly as the festive season approaches.”