In practice, many border delays are not caused by the carrier. Missing documents, incorrectly prepared customs formalities and a lack of familiarity with new requirements are much more common causes.
A missing MRN, incorrect proof of preferential origin or failure to comply with the requirements of France’s Smart Border system can be enough to trigger an additional inspection or prevent a vehicle from boarding altogether.
Every destination has different requirements
Although the UK, Norway and Turkey are all outside the European Union, they do not follow identical rules for trade in goods. The required documents and procedures depend on the destination and the type of shipment.
United Kingdom
Since Brexit, trade with the UK has involved full customs formalities. Export clearance must be completed on the EU side, followed by import clearance in the UK. In many cases, businesses can claim preferential treatment under the EU–UK Trade and Cooperation Agreement (TCA), provided that the goods meet the applicable rules of origin.
Norway
Norway is part of the European Economic Area, but it is not part of the EU customs union. Export and import formalities are therefore still required. Depending on the applicable agreements, shipments may also qualify for preferential origin treatment.
Turkey
Turkey is linked to the European Union through a customs union covering most industrial goods. The A.TR. certificate is often used in practice, but it is not always the correct document.
Depending on the goods and the legal basis for claiming preferential treatment, an EUR.1 certificate or a statement of origin may also be required. Export and import formalities must still be completed.
The required documents should be agreed with the consignee and checked against the applicable customs requirements before the shipment is planned.
Commercial documents
Before the vehicle sets off, check that the core shipment documents are complete. These will usually include:
- commercial invoice,
- packing list,
- CMR consignment note,
- documents relating to packaging or pallets, where required,
- quality certificates and any other documents requested by the business partner.
The information must be consistent across all documents. Customs and other authorities commonly check the following details:
- exporter,
- consignee,
- description of the goods,
- quantity,
- weight,
- value,
- invoice number.
Discrepancies between documents are among the most common reasons shipments are held during customs clearance.
Export declaration
Before departure, confirm that:
- the export declaration has been submitted correctly,
- an MRN has been issued,
- the carrier has received the MRN or the EAD,
- the correct customs office of exit has been specified—the office through which the carrier will leave the EU customs territory.
Without an MRN, the export declaration generally cannot be completed correctly.
Transit procedures
Not every export shipment requires a transit procedure, but one is essential in many cases.
This is particularly relevant when the goods are travelling onwards to the UK, Norway or Turkey, as all three countries are parties to the Convention on a common transit procedure.
Before transport begins, establish:
- who will open the T1 or T2 procedure,
- who will act as the principal liable party,
- where and when the transit movement will be discharged.
Proof of preferential treatment
If the consignee intends to claim a reduced rate of customs duty, the shipment may require appropriate proof of origin.
The most common options are:
- a declaration or statement of origin,
- an EUR.1 certificate,
- an A.TR. certificate.
Not every product qualifies for preferential origin. Check the rules in the relevant agreement before dispatch and collect the evidence needed to demonstrate that the goods meet them.
Documents the driver should carry
During an inspection, the driver should have access to:
- CMR consignment note,
- MRN or EAD,
- T1 or T2 transit document, if applicable,
- commercial invoice,
- packing list,
- proof of preferential treatment,
- any required transport permits.
It is also good practice to keep electronic copies of the complete document set.
Goods subject to additional requirements
Certain goods require additional permits or certificates before they can be exported.
These may include:
- phytosanitary certificates,
- veterinary certificates,
- health certificates,
- export licences,
- documents for dual-use goods,
- documentation relating to economic sanctions.
If the required paperwork is missing, the goods may not be allowed to leave the European Union.
Confirmation of exit
Once the goods have left the EU customs territory, an electronic message confirming their exit should be generated against the relevant MRN.
This confirmation is particularly important for exporters entitled to apply the 0% VAT rate to an export shipment.
If proof of exit is unavailable, the exporter may face questions from the tax authorities and have to document the entire course of the transaction.
New requirement for UK-bound freight through France: ELO
From 20 April 2026, carriers using crossings between France and the UK must comply with an additional requirement under France’s Smart Border system.
Every vehicle using a ro-ro crossing—including Calais, Dunkirk and the Channel Tunnel—should have an ELO (Enveloppe Logistique Obligatoire).
ELO is not a customs declaration. It is an electronic logistics envelope that brings together all reference numbers associated with a particular shipment and links them to a single barcode.
An ELO can link, among other details:
- the MRN for the export declaration,
- the MRN for the import declaration,
- transit reference numbers,
- ENS reference numbers, where required,
- vehicle details,
- information about the cargo.
Once the ELO has been created, the driver receives a barcode to present during processing at the port or Channel Tunnel terminal.
Who is responsible for creating the ELO?
The rules do not assign responsibility to one specific party.
The ELO may be prepared by:
- the freight forwarder,
- the carrier,
- the customs agency,
- the importer,
- the exporter.
The key is to agree in advance which party will handle the task.
In practice, freight moving between the UK and France requires both a GMR on the UK side and an ELO on the French side.
Carrier checklist for UK shipments via France
Before entering the port, verify that:
- the export declaration has an MRN,
- the import declaration has been prepared,
- a transit procedure has been opened, if required,
- an ENS has been submitted, if required,
- the ELO has been created,
- the driver has the ELO barcode,
- the GMR required on the UK side has been prepared.
Common mistakes
The following oversights most often cause problems during export:
- the driver does not have the MRN,
- the invoice and CMR contain inconsistent information,
- the wrong proof of preferential origin is used, such as an A.TR., EUR.1 or statement of origin,
- the CN code is incorrect,
- import formalities have not been prepared before the vehicle arrives,
- the transit procedure has not been discharged,
- the origin of the goods is declared incorrectly,
- required certificates or permits are missing,
- an ELO has not been created for a shipment travelling through France.
Summary
For exports to the UK, Norway and Turkey, delivering the vehicle on time is only one part of the job. Complete documentation and a clear understanding of the applicable customs procedures are just as important.
Businesses moving goods to the UK through France must also account for the ELO requirement. It is another essential step in preparing for a border crossing.
Using an internal checklist before every shipment can help reduce errors, speed up clearance and prevent border delays that can quickly translate into significant financial losses in international transport.
About the author:
Dr Izabella Tymińska, expert in customs, customs law and foreign trade. She provides advice on customs law, the import and export of goods and services, and the financial and economic analysis of international contracts. Her work focuses on highly complex and unusual cases. She spent many years working for the Customs Office and later held senior positions, including a board role, at logistics and forwarding companies. She lectures at the Institute of Logistics of the Faculty of Management and Command at Akademia Sztuki Wojennej in Warsaw. She has also taught at ALMAMER, Wyższa Szkoła Cła i Logistyki and Uczelnia Techniczno-Handlowa. She holds degrees in economics, logistics, international relations, management and defence economics.









