Last Mile Brief 18/01/2023: Deutsche Post DHL Group scoops European Top Employer award

Today’s headline story: Deutsche Post DHL Group scoops European Top Employer award

In its assessment of the Group as a whole, the Top Employers Institute highlighted aspects such as ethics and integrity, and on the business strategy in all divisions.

DPDHL Group also stood out, according to the Institute, because goals and values were clearly defined and effectively communicated to employees.

“Top Employer certification is something we take extremely seriously. In our business, it’s our people that make the difference. It’s only thanks to our committed employees that we can meet our quality standards. External certification confirms to us that we’re on the right track, for example with our tools for people management and employee motivation. This kind of recognition is something that can help us attract new employees – particularly when the labor market is tight and skilled workers are in short supply.”

Europe round up

• Ocado has announced a higher number of weekly orders over the festive period, but with a lower average basket value.
• Wincanton has been awarded a three-year contract by furniture retailer The DFS Group to provide home fulfilment services across the UK.
• An Italian businessman and former politician has apologised for making a delivery rider do a 50 km round-trip to deliver a takeaway dinner.
• Royal Mail has been accused yet again of prioritising parcels over letters.
• Parcel theft is on the rise in the UK, according to a new survey by  SimpliSafe.
• Posti plans to expand the alternate-day delivery of day mail in Hämeenlinna, Parola, Lahti, Nastola, Hollola, Lammi and Orimattila.
• DHL has sold on the 1.1-million-square-foot hub in Nottinghamshire that it bought just two months ago.
• Marketers have cast doubt on the success of Hermes’ rebranding to Evri.
• UK delivery provider Whistl has launched a new fast-tracked service for SMEs to send more than 40 items a day to the USA.
• Amazon has topped a survey which asked UK shoppers about their spending habits.
• A consumer survey has found Deliveroo to be the most popular food delivery service in the UK.
• Presto, a subsidiary of Swiss Post, has been compelled to reduce its workforce.

North America round up

• Starbucks has expanded its US partnership with DoorDash.
• BrightDrop is trialling electric carts and vans in the Toronto area.
• USPS delivery staff have been encountering difficulties accessing post boxes due to snow that has accumulated on streets in South Dakota.
• Amazon is being asked by investors to provide an independent report on working conditions for warehouse workers.

News from the rest of the world

• HUBBED has launched its eBay returns portal in Australia.
• In 2022, Southeast Asia’s food delivery expenditure reached US$16.3 billion.
• Uber Eats has enlisted Kris and Kendall Jenner to help launch the brand’s new positioning in Australia.
• HelloFresh customers in New Zealand are being charged for meal kits they did not ask for.
• Logistics startup Locad has secured US$11 million in Series A funding.
• In the Philippines, DHL has invested P254 million in relocating its Ortigas Service Center to a larger and state-of-the art facility in Pasig City.
• Indian quick-grocery delivery provider Dunzo has cut 3% of its workforce.

Your Last Mile Brief is co-produced by:

  &