Toll Collect says OBUs that still transmit toll data via the 2G network must be exchanged for LTE-capable devices so that automatic toll collection can continue after 2G services are switched off. The replacement is free, but affected hauliers must arrange a workshop appointment in time or risk having the device blocked.
According to Toll Collect, the replacement mainly concerns older OBUs installed in the DIN slot. These devices use satellite positioning to record the route travelled and then send toll data to Toll Collect via the mobile network. Many of the older units still rely on 2G transmission. Germany’s 2G mobile network is expected to be largely switched off in just over two years, which means the units must be replaced before they lose the ability to transmit data.
Toll Collect says operators cannot reliably tell by looking at a device whether it is affected. Instead, they should check the Toll Collect customer portal. The registered vehicle overview shows whether an OBU has to be replaced and by which deadline.
Windshield OBUs are not affected because they already transmit data via LTE.
Replacement is free, but operators need a workshop slot
Toll Collect says both the new LTE-capable OBU and the replacement work are provided free of charge. However, operators still need to plan the vehicle’s trip to a service partner, as well as any waiting time or operational downtime.
The company says it has started the replacement process now because many devices are affected and service partner capacity is limited. It advises operators to combine the OBU change with an already planned workshop visit, where possible.
The replacement itself is usually quick, according to Toll Collect. After installation, the vehicle’s technically permissible maximum laden mass and the number of axles must be set correctly on the OBU before the vehicle is used again.
Missed deadline means the unit will be blocked
The deadline is vehicle-specific and shown in the Toll Collect customer portal. If the OBU is not replaced by the end of the stated replacement period, Toll Collect says it will be blocked and will no longer collect tolls automatically.
The replacement programme concerns Toll Collect OBUs that still depend on 2G transmission. Operators using multi-country EETS toll boxes should check with their own provider if they are unsure whether any action is needed.
