Last Mile Brief 02/11: DPD CZ launches new portal for consignees
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DPD CZ has announced that its DPD Kurýr portal will soon be replaced by myDPD.
Explaining the decision, DPD said its myDPD portal offers a more user-friendly environment and a features live tracking and interactive delivery management.
The new portal is also said to offer a clearer map of self-service lockers and Pickup points, which can be saved as favorites in the customer account after registration.
Moreover, by adding several e-mail addresses, customers can also create a “family profile”, which combines several accounts in one.
“One of the advantages is the much faster and easier possibility to change the time and place of delivery of the parcel, which customers are using more and more. Most recipients of parcels prefer to redirect the parcel to one of the many self-service lockers or Pickup points. A timely change then saves 5% of CO2 emissions per 1 parcel. Many customers also choose so-called out-of-home delivery directly. Its popularity in the Czech Republic is still growing, last year, according to DPD E-shopper Barometer research, 49% of Czech e-shoppers used Pickup points and 26% of lockers,” says DPD CZ.