Today’s featured story: Royal Mail has been too confrontational over postal strikes, says former CEO
Rico Back, CEO of the Royal Mail between 2018 to 2020, has told The Sunday Times that the current board at the Royal Mail have wasted time and “not executed properly”.
Back claimed that current Royal Mail boss Simon Thompson, who had joined from Ocado, had no experience of running a big company and did not know the logistics industry. “Both together is a toxic mixture,” he told the Sunday Times.
Back added:
“They wasted time and have not executed properly. Posties understand the need to change, but it needs to be done in a social, friendly way. The board missed this opportunity and right now are on a more confrontational path, which is not necessary. Also, the chief executive has never run a big company and does not have knowledge of logistics. Both together is a toxic mixture.”
Back also commented on the possible sale of GLS:
“The board should understand and say, ‘If I want to stay in the UK, I’ve got to fix the UK, and I can fix it because Royal Mail is a great brand and has a great workforce and a great infrastructure, which I can use — it just needs to be sorted.’ To put a threat to the union and say ‘I’ll get the cash from GLS and sell it if you don’t behave properly’ is too simple. The miracle will not be there to solve the UK issue.”
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