When one thinks about the stereotypical way that a customer’s loads are organized for road freight transport, one thing becomes certain: there are a lot of links in the chain that spans from a shipper to a carrier. While a shipper might not see the whole chain but rather the link that connects their loads with their desired end destinations for their cargo, a carrier’s offices are filled with planners, transport managers, customer managers, commercial specialists, and other supporting roles. The machine has to be well oiled in order for all of the gears to continue turning at an optimal speed, as if one begins lagging behind, the whole machine can screech into a halt.

Is it possible to have a single point of contact in road freight transport?

The road freight transport industry has been going through a very bumpy road most recently, as the pandemic accelerated and created processes, as well as circumstances, that have negatively influenced operators throughout Europe. While some issues, such as the ever-rising diesel prices and the shortage of new vehicles, including trailers, surfaced most recently, the most pressing problem that carriers have faced for quite some time now is the driver shortage in the continent.

Who is to blame for the driver shortage across Europe?

Highlighting the fact that the three focal points of road freight transport are the truck, the driver and the trailer would attract little controversy. In fact, many of the industry’s leaders and spectators from the outside would agree that the aforementioned components are crucial to ensure that cargo continues to move from one geographical destination to another. While there are companies whose main bread and butter have become finding the right solution (transport) for their customers (a shipper), there are companies who offer something more unique and perhaps not as widely explored – renting/leasing a truck, a driver and a trailer, or any combination of the two.

Ieva Venskuvienė

Is it possible to have a single point of contact in road freight transport?

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