The e-commerce platform Shopify and DHL are joining forces – what once required separate systems and complex shipping processes will now function seamlessly. Merchants running their shops via Shopify will be able to use DHL products directly within the platform. The entire shipping process – from label printing and tracking to customs clearance – can now be managed centrally through Shopify.
According to the companies, the integration will initially be available in Germany and the US and will be extended to other key markets in Europe, the Americas, and the Asia-Pacific region over the next two years.
Advantages for retailers: less effort, more control
For many Shopify merchants, international shipping has been a challenge – customs forms, opaque fees, and high manual workload. According to the partners, DHL’s integration will significantly change this. From the merchants’ perspective, there are several benefits:
- Fewer interfaces: no need for external shipping software
- Automated customs clearance for many markets
- Faster shipping processes, particularly for international deliveries
- Access to DHL’s network spanning over 220 countries
A key feature of the partnership for retailers in the US is the optional “Delivered Duty Paid” (DDP) shipping method. Here, the retailer covers all customs and tax charges in advance. As a result, the customer only pays the product price – with no unexpected charges upon delivery.
A strategically important partnership for both sides
For DHL, direct access to millions of Shopify merchants represents a major step towards growth in the e-commerce sector. The logistics group is positioning itself as the preferred fulfilment partner in online retail.
Shopify, meanwhile, is enhancing its platform with a native logistics solution – a benefit for users, but also a strategic move to strengthen customer loyalty. For retailers aiming for international growth, the cooperation promises clear efficiency gains – such as fewer manual steps and shorter delivery times.
