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A haulage boss has slammed the horrific condition of a toilet at Truckstop Veurne, posing the question as to how the road transport industry can attract new drivers with such facilities.

A driver working for Whites Transport Services recently filmed the scene at a toilet located by Truckstop Veurne’s fuel pumps, which somewhat resembled the horrid toilet seen in the hit 90s film Trainspotting. Screenshots of the smartphone video are visible in the image above.

Truckstop Veurne has since replied to the man who shot the video by blaming the state of the toilet, which was “initially clean”, on the way “many drivers” had used it. The truck stop has also pointed out that alternative, clean toilets are available on site.

Although it was not the only toilet on site, and there are other ‘sanitary facilities’ at other truck stops in a similarly unsatisfactory condition (both in the UK and on the European continent), it’s examples like this that many hauliers believe are a factor in the current driver shortage.

Pete White, whose driver filmed the footage, told Trans.INFO that sub-standard facilities such as these are “disgusting” and asked how the industry is supposed to make itself appealing to a new generation of drivers given the state of some of the facilities.

I find it quite distressing that drivers are expected to use these toilets in the disgusting state that they are left in. It seems that they are never cleaned or sanitised and you would probably catch something sitting on that seat. How are we meant to make this industry appealing to new drivers when they will be faced with situations like this? Animals in a zoo would even have better conditions than this.

Fortunately, there are good facilities, as White himself has pointed out in the clip embedded below. However, many hauliers and truckers have made it clear that significant improvements still need to be made for the benefit of present and future lorry drivers.

 

Difference between UK & European Facilities for Drivers. These are the showers for drivers at a truck stop in Germany. 🇩🇪 absolutely immaculate. Not sure why all UK services and the Toilets & Showers in the services are so disgusting & unhygienic.

Posted by Whites Transport Services Ltd on Tuesday, 13 April 2021

 

As for Truckstop Veurne, they provided the following response to White’s driver via Instagram:


  1. Initially these toilets were clean, but the lack of respect showed by many drivers changed it to this monster. However, we will give it a second chance and already planned to build a new restroom this year. We decided not to take away what is left, for drivers who only need a pee.
  2. On your fuel-ticket you can see we offer our customers 1 hour free parking @ our Truckstop which is only 200 meter away from our fuel station. There, we have toilets which are supervised and cleaned on a very regular base [basis]. Buying just a coffee or a can of drinks gives you free access. If you need no shopping at all, a toilet visit is 1€ (which represents the cost to keep them clean all the time).
  3. We just checked the ‘restrooms’ of other fuel stations in our zoning. See pictures 2&3 [which were sent to the driver]. I think we can say the Truckstop ones are winner….

The truck stop currently has a rating of 3.5/5 on the Truck Parking Europe app, while it’s restaurant is rated 2.5/5 on Michelin’s Truckfly website (although the latter is admittedly just based on 19 reviews).

Veurne Truckstop in Belgium

Posted by Hobgoblin on Saturday, 15 June 2013

 

According to the truck stop’s website, it costs €15 a night to park at the site, which offers Wi-Fi, CCTV for security, as well as laundry and truck cleaning services. In addition, the facility is roughly an hour’s drive away from Calais, which makes it practical for drivers.

The website also says that the truck stop was “recently completely renewed to offer an even better service to the truck drivers who are customers of its service station.”

When it comes to toilets, the website says “toilets are cleaned several times a day, we hope we can count on your cleanliness and respect for our work. If you see a damaged/dirty toilet, please inform us.”


Photo credit: Whites Transport Services

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