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Research of PostNord’s Norwegian activities, conducted by Norway’s Institute of Transport and Economics, has found that deliveries to PostNord parcel lockers increased ten times between 2021 and 2022.
According to a text on forskning.no, which summarised the aforementioned research, most of PostNord’s lockers are located in shops and at housing estates.
In Oslo, Viken and Rogaland, a large part of the population lives near a PostNord locker. Together with Posten Bring’s parcel machine network and some smaller players, the network coverage in Norway is also starting to become significant in a European context, says Inger Beate Hovi, head of research at Norway’s Institute of Transport and Economics.
Hovi adds that most parcels locker packages are delivered during the day and on normal working days. The customers’ pick-up pattern is the same; mainly on working days and often in connection with traveling to and from work, shopping trips and more.
Just over 60% of the parcels are picked up within 24 hours and the average length of stay is 31.6 hours. This is slightly shorter than during the pilot phase.
The waiting time is longer for packages delivered later in the day and towards the end of the week. There is also some difference in length of stay between geographical areas, which in turn is related to population density and collection distance.